Highlights from Legalex – Managed Live Chat from Melu
The Legalex Show at London’s ExCeL highlights technology and services to help law firms drive business growth. One of the stars this year was Melu – a managed live chat service based out of Oxford. In a refreshing change from the move towards automated chatbots and AI, Melu combines technology with old fashioned customer service – real chat with real people in real time. They might be on to something…
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